Poor customer service

It's not even worth the 1-star rating at this point. I have never experienced such bad customer service as I have experienced with Webafrica. The customer support system on their website is pathetic. I have not received a single response since Monday and I have sent a message daily. Their consultants send a measly response ''How can we help you'' and 1 minute later, ''There seems to be no response between you and the agent'' and end the chat. No follow-up via mobile or email. In 2024 customer service should be 5-star from all companies. I have posted a complaint on social media and received no acknowledgement.