NM
Nathalie M
1 reviews | Active since Aug 2026
26 Aug 2026, 08:38
Poor customer service 😢
Hi there I'm writing this review because I'm not happy with the service I'm receiving from webafrica, it's been three weeks since I moved in to the new place and Webafrica being my ISP has done nothing to resolve the issue with my connection.
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Webafrica's replyOfficial
26 Aug 2026, 08:53Hi Nathalie,
We understand how frustrating it must be to have been without a working connection for three weeks after moving into your new home.We’ve escalated your query to our Technical Onboarding Team to assist with the setup and investigate what is preventing the connection from being activated. The team will review the matter and work towards getting you connected as soon as possible.Warm regards,
Webafrica Crew
We understand how frustrating it must be to have been without a working connection for three weeks after moving into your new home.We’ve escalated your query to our Technical Onboarding Team to assist with the setup and investigate what is preventing the connection from being activated. The team will review the matter and work towards getting you connected as soon as possible.Warm regards,
Webafrica Crew
Webafrica's reply26 Aug 2026, 08:53
Official
Hi Nathalie,
We understand how frustrating it must be to have been without a working connection for three weeks after moving into your new home.We’ve escalated your query to our Technical Onboarding Team to assist with the setup and investigate what is preventing the connection from being activated. The team will review the matter and work towards getting you connected as soon as possible.Warm regards,
Webafrica Crew
We understand how frustrating it must be to have been without a working connection for three weeks after moving into your new home.We’ve escalated your query to our Technical Onboarding Team to assist with the setup and investigate what is preventing the connection from being activated. The team will review the matter and work towards getting you connected as soon as possible.Warm regards,
Webafrica Crew