Poor client service received

Hi Dino Fernandez,

Your internet service was interrupted a few days in last month without communicating to your Clients and leaving your Clients without internet even though they paid their monthly internet service fee.

I feel this is completely unfair to your Clients as I have never missed a payment before, however due to my card purchase limits the payment for the 1st Dec 2021 was unsuccessful.

I feel Web Africa support/company done absolutely nothing to ensure no further internet interruptions occur, in fact Web Africa done the total opposite and switched off my internet.

I am really disgusted with Web Africa’s service level.

Thank you for no support and no service from Web Africa, I’m still waiting on your stupid WhatsApp live chat to respond or your support team to provide me with a resolution to my query since yesterday.

It is of utmost disgust to receive such pathetic service especially when working from home and your internet gets interrupted!!!

Thank you for your pathetic service!