Poor billing services

Hi Kayla, thank you for sharing your experience with us. We understand how worrying and frustrating it must be to continue receiving charges after having cancelled your services and settled all fees in December, especially after speaking with multiple agents who assured you the matter would be resolved. Please be assured that we have logged this issue with our billing team. They will review your account thoroughly to identify why these charges are still occurring and ensure that your account status is accurately reflected. The billing team will follow up with you directly to provide clarity and guide you on the next steps to fully resolve this matter. We appreciate you bringing this to our attention and for giving us the opportunity to get it sorted. Warm regards,
Webafrica Crew