Poor. Apauling. Horrible service.

The worst ever service. After payment is received via Vuma they wont call and arrange for a technician or installation of the Wifi. I have called. Their What's up online agents are only available after an hour and 30 minutes their self service option are not helpful at all. I am wondering what going to happen going forward since this only my first month. I am.so disappointed if only I could get money back. I dont want anything to do with them.