MB
Melikhaya B
1 reviews | Active since May 2024
26 Aug 2026, 15:42
Poor and slow cutomer service
i have an issue with my referal get this error message in braket (There is already an order associated with this address. If the address is correct and you'd like to proceed, please chat to one of our friendly agents on Live Chat). They caant assist me because of POPi and she is doing herself they give her hard time. all we needed was to clear this error . there is never been a wifi on the property some must have used her address unknowingly.
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Webafrica's replyOfficial
26 Aug 2026, 15:59Hi Melikhaya
We understand how frustrating this must be, especially when the issue appears to be a system error preventing your referral from progressing. We also appreciate that the person you referred is trying to sign up independently and that you simply need the address-related error checked.We’d like to help get this cleared up. Please send us a DM with the referral details and the affected address, so our team can review the order linked to the address and advise on the next steps while keeping the necessary POPIA requirements in place. We appreciate your patience and your effort in referring someone to Webafrica. We’ll do our best to get this moving.
Warm regards,
Webafrica Crew
We understand how frustrating this must be, especially when the issue appears to be a system error preventing your referral from progressing. We also appreciate that the person you referred is trying to sign up independently and that you simply need the address-related error checked.We’d like to help get this cleared up. Please send us a DM with the referral details and the affected address, so our team can review the order linked to the address and advise on the next steps while keeping the necessary POPIA requirements in place. We appreciate your patience and your effort in referring someone to Webafrica. We’ll do our best to get this moving.
Warm regards,
Webafrica Crew
Webafrica's reply26 Aug 2026, 15:59
Official
Hi Melikhaya
We understand how frustrating this must be, especially when the issue appears to be a system error preventing your referral from progressing. We also appreciate that the person you referred is trying to sign up independently and that you simply need the address-related error checked.We’d like to help get this cleared up. Please send us a DM with the referral details and the affected address, so our team can review the order linked to the address and advise on the next steps while keeping the necessary POPIA requirements in place. We appreciate your patience and your effort in referring someone to Webafrica. We’ll do our best to get this moving.
Warm regards,
Webafrica Crew
We understand how frustrating this must be, especially when the issue appears to be a system error preventing your referral from progressing. We also appreciate that the person you referred is trying to sign up independently and that you simply need the address-related error checked.We’d like to help get this cleared up. Please send us a DM with the referral details and the affected address, so our team can review the order linked to the address and advise on the next steps while keeping the necessary POPIA requirements in place. We appreciate your patience and your effort in referring someone to Webafrica. We’ll do our best to get this moving.
Warm regards,
Webafrica Crew