JF
Johan F

1 reviews | Active since Jul 2014

17 May 2016, 17:06

Poor and No Service

<p>For nearly a month i have to call Webafrica once a week to sort out my slow dail up speed line, wich should be a 2 meg line. Every time i get the excuse they are waiting for telkom so who am i paying telkom or webafrica, so webafrica im paying you still my line is not sorted out and i am on my way to cancel with you. this has been on going for a long time previously as well. They tell me that i will be compensated for my line but no one from accounts has contacted me and also the previous time i was not compensated for my down time, but month end the very first debit order going off is webafrica, ***** the client and no worries if the client has problems. i am webafricas customer not telkom so sort it out webafrica. And they dont like refunding customers when they are at fault i would love to get hold of the consumer guys number to lay a formal complaint against webafrica.</p>

0
Replies (0)