Please please stay away from Webafrica

OMW, please don't ever use WebAfrica. The customer service is non existent. I had to change to LTE service - this is on special until December apparently, until you want to cancel, then there are all the other charges you get lumped with. 3 days on the WhatsApp line, I cannot even keep track of the hours I spent for days on WhatsApp, trying to sort out the issue. Today alone I have been put through to 8 agents who could not assist even when I wanted to order the correct router. Another 5 hours on WhastApp today to just cancel the service. All they do is transfer you from one person to the next. Then you have to give all your details again and again. Apologies for the inconvenience does not fix the issue. I tried to be cordial, I really did. But for hours and hours messaging back and forth. Service is not at all helpful even after escalating this issue to the CEO and the Sales Director. I actually have no words.