PLEASE 🙏🙏🙏🙏🙏 DON'T CHOOSE THIS COMPANY

Worst last 3 months of internet I have ever experienced, internet kept dropping at random times of the day and webafrica has no solution at first, then they said the fibre cable in side my yard is damaged and that I must pay R900 just to replace it . Internet keeps dropping still, then eventually they said the cable outside is faulty which needs to be replaced after logging multiple tickets. After cables was replaced internet went worst it when off totally for the past 3 days out of 6 days, today they decided to cancel my line without any warning or notification and still took payment for the entire month of July, asked many of their consultants all didn't know what was going on or that I need to wait 3 days for a refund or reconnection I cancelled with them because they have *********** staff and don't know how to provide a service (so called internet service provider), only way of contacting them is through WhatsApp which takes for ever for them to respond when they finally do the consultant either transfers you to a different department(which means you have to wait with the bot and pray someone knowledgeable can assist), or when you talking to a consultant they just close the ticket and send you back to the bot which means you have to wait again and re-explain the same problem to 10 different people.

PLEASE 🙏 IF YOU NEED A INTERNET SERVICE PROVIDER (ISP) CHOOSE SOMEONE ELSE

STILL WAITING FOR THEM TO REFUND ME