1 reviews | Active since Dec 2023
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I have been on 1 chat since 08h40 this morning, having waited for an agent from 08h13. I have dealt with over 8 agents, ea asks for details then confirms they are the incorrect person, then transferring me elsewhere. I woke up to no internet service. The1st agent, clearly the most helpful thus far, says its because my service has been cancelled in the back end. I have called Frog Foot, they confirm that my SP cancelled the service. On whose instruction? I am working from home, with no internet connection at the most crucial time of the year for my business!!!!!!!!! Then Im told that it will take 24 hours to reinstate the service that I never cancelled. Never mind the fact that last months debit order was way over the agreed upon amount, but because I generally have endless issues with Webafrica, I did not log a query, I chose to let them enjoy my R300!!!! Now this!!!!! Can someone who is efficient, for the Love of God assist me so I can go about my day. I beg. Acc no is HVD62, ACC NAME IS Mtsidisi Mnyaka. Physical address is 42 Belmore Park, 437 Cape Road. Cell ***
Warm regards,
Warm regards,
Webafrica Crew
Webafrica Crew
