Pethetic service and a huge disappointment in service delivery

Good day I am very unhappy since the 18th of June I have had endless trouble getting my service up and running everytime a new issue came up and mainly from the billing department that did not communicate propley eventually last week Thursday the 25th of July more than a month later a lady by the name Maria Teleka phoned me and advice the previous payment could not be allocated so R249 lost there and that I should make another payment of R250 to get my service delivered and up and running on Sunday the 28th of June I made a eft payment I am aware that it takes longer to allocate, on Monday the 29th I sent proof of payment through and spoke to a consultant by the name of Nobuntu M who adviced that the payment allocation will be made as I did provide proof of payment and that it will take 24 to 72 hours and there after I will get my lte sim which still would be within this week today I went on the portal to see if there where any updates but then to my surprise my services where cancelled I immediately contact the consultants to find out why. Just to be told it took to long (which is not my doing as I have been waiting for billing for more than a month for feedback) now I must order a new service that will take up to 3 business days again to complete the paperwork on webafrica side the up to 5 business days to be delivered so agin more than a week I need to wait again I have spent countless hours with this issue to get resolved I have been patient I have spent so much money on data and airtime which no one is going to give me back at the end of the day this is pathetic I've requested that a supervisor handle this but to my surprise no response I have messaged the Ceo sean nourse to no response this is really pathetic and I am going to Social media with all of this. See my attachments below. My contact details are *** I want a response! Kind regards Natasha Rademan