MH
Mohammed H

1 reviews | Active since Sept 2018

18 Sept 2018, 17:32

People who dont know what to do

As for my dealing with staff members in their technical department in their fibre division it seems to me that they are not able to handle problems that are put forward to them and when a request to be connected to a manager or supervisor is made they show a great reluctance and had left me with no option but to terminate my call due to frustration.

0
Replies (1)
Webafrica
Webafrica's reply19 Sept 2018, 08:18
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica