People should be warned about this company!!! WORST SERVICE EVER!!!!!!!

I wish I can choose NO STAR!!

1. Waited 3weeks after paying R249 admin fee...fiber was installed incomplete by OPENSERVE (Web Africa did not even call, email or send a message and the whatsapp line DOES not work. Hours and hours of repeating myself never worked. I had to call sales and eventually got through to someone who just blamed openserve. I asked to move to vumatel (more expensive) and a line was already installed for that. I was assured I will be handed over to one of the best to handle my move over and the money for admin will be allocated to vumatel order. THEN the big problems started!!! I was billed AGAIN, the refund was never done and I had to go another week without fiber losing business and falling behind with my work. I wanted to know why I should even stay with them if their service is so bad and the agent assured me that He will do everything to make it the right choice. NOW after having fiber active for a total of 3 days I was billed upfront (without warning) and I did not plan on that debit order going off without an invoice with billing date. I had to pay a fee from my bank and now WEBAFRICA has the audacity after I complained about this to add ANOTHER R50 for debit order rejection!! I DID NOT REJECT the debit order!!!! It was taken without warning!!! All other companies with month to month fiber only sends a bill at the end of that month with next month added with a clear date of debit or when payment must be done!!! I am so unhappy and now feel stuck!!! You cannot even call to talk to someone, only whatsapp and there you wait and get transferred over and over to different departments. I paid a total of R498 just to get an active line and now I was billed R570 and now that same bill turned into R620 due to a debit order bounce....I HATE THIS !!!!!!!!!!!!!!! I have all whatsapp chats and screenshots and all the hours I spent struggling with this company and I am giving them ONE chance to come back to me and convince me why I should stay a client!! It's also a big issue to try and move again!!! I do not have the time and cannot afford to lose more work over this!!! I mean they are so up to **** they even sent me 2 routers....without knowing...they DON'T know what they are doing, but they ***** money like candy!!!!