1 reviews | Active since Jul 2011
Payment preferences gone
All of a sudden, my payment preference has been changed from credit card to debit order without me doing a thing. You've been debiting my credit card for months and months. Out of the blue, I can't access my client area without having to first update my debit order details. I never requested the change. Give me access to my client area and restore credit card as my payment method!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah