NM
Naledi M

1 reviews | Active since May 2026

21 May 2026, 15:21

Payment allocation

Im truly not satisfied with vumatel we made an payment on an existing line,tenant left with the router and we request for line one to be opened for us, on the 30th of April and we were promised funds will be allocated to line 1 within ten days, its the 21st today with no proper feedback im defeated ref z***

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Replies (1)
Webafrica
Webafrica's reply21 May 2026, 15:29
Official
Hi  NalediWe can completely understand how frustrating and discouraging this situation must feel, especially after being given a clear timeline and not receiving the feedback you expected.Thank you for sharing your reference number. We’d really like to step in and get proper clarity on the allocation and status of your line so this can be resolved without any further delays.Please share the registered email address linked to the account with us via private message. This will allow us to access your profile, investigate the matter in detail, and provide you with accurate feedback and next steps.We’re here to help get this sorted for you and restore your confidence in the process.


Warm regards, 
Webafrica Crew