1 reviews | Active since Sept 2017
Paying for no service... being ****** monthly!!!
I have been struggling with Webafrica for more than 1 month to get internet service. They keep on saying that they forward the issues to the departments or their seniors. As far as I am concerned, NOBODY seemed interested in solving the issue. Now that I have cancelled they still do not want to release my ADSL line. I have all the e-mails where I was promised the issue would be resolved by 21 or 22 August 2017. I even went as far as buying a new router of nearly R2000, thinking that was the problem, but obviously the problem is with them. Now i must still pay them until end of October for nothing!!!!!!!!!!
Is this fair? Paying a lot of money each month for nothing? I am not able to donate money to a company that is well of and has lazy employees!
Please help me with this matter!!!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah