Paying for a premium service that does not work.

Lack of knowledge and help from this ISP is very frustrating. If you want to use this ISP for gaming stay AWAY...

I cant connect to the PlayStation network at all....

After numerous fault logs no resolve..... Tech support said I must trouble shoot my PS5 connection although I use my PC and or router to ping www.playstation.com with a 100 percent loss. I have done the ping from other service providers and boom connected.

After logging a fault they say please wait 24 to 48 hours for a update and a resolve.

NO AND I MEAN NO communication received back from web WEBAFRICA at all.

I must always contact THEM AGAIN.

VERY BAD SERVICE AND CUSTOMER CARE.....

And yes I still cant connect to the PSN