Pathetic WebAfrica service

Just want to share my extremely pathetic experience with you regarding trying to cancel my services with Webafrica. On their website they state that you can only cancel your services with them from the customer portal. However, if you try that (which i am trying the whole month all ready ) it just comes up with an error that something went wrong. So I’m forced to speak with their bot on WhatsApp who tries to connect my with an agent all day long. Then, just before end of day, i get connected to this agent called Daniel Davids, who transfers me to the cancellation agent Mekayla. She helps me nicely until knock off time asking why i want to cancel and all sorts off questions, just to drag the time to vlising time so she never have to do the actual cancellation. She just disappears and hook me up with the bot and the whole thing starts from scratch again. This is ********* and very bad service but tomorrow morning i will be at it again and if i then don’t come right, i will be handing them over. So be warned. This company was once a brilliant company but since they got sold, they became a bunch of fools. But i can see what they’re busy with. And I’m not the one that’s gonna ride the short end of the stick. They’re digging wholes for themselves and as it is, there is no work at the moment.