Pathetic Webafrica onboarding service

I switched to Webafrica and my service is supposed to have been activated on 01/02/2023. 5 days and numerous live chats later and I still do not have internet. When I signed on, I was promised seamless switchover. This has not been so. I have lost working hours, going back-and-forth on chats. The mobile data costs to keep my family connected (household devices including security system, home-based business & a 1st year software engineering student) have now surpassed two months' worth of the normal subscription fee with Webafrica - R1000/ month for my service. It is no wonder they offer the 1st month for only R19. It is in anticipation of their pathetic service offering.