Pathetic WebAfrica

Hi, so I was dealing with a guy called Tsepang Telite (***). I explained my situation to him as WebAfrica was going to deduct funds from my account for a router (AFTER NEVER BEING CONTACTED BY WEBAFRICA TO COLLECT/RETURN A ROUTER). He promised to call me, which he never. We then went into shut down and after numerous emails from my side to ask what I must do, he completely ignored me. I made effort on my side to ask what happens during lockdown and no effort was made from WebAfrica yet you are more then happy to take money off my account.

This transaction is ********** as you are not authorized to take the money off as I was in process of returning the router! Someone better call me tomorrow before 10 or I’m going to the police! You are more than happy to just flippen take money but never once will you put a client first! The shocking and pathetic service from WebAfrica is the reason why I left!

This is just one section of my issue with the company - the other took more than a month to fix and again poor service from WebAfrica’s side. My line was a quarter of where it should have been for 2 months and all you could do was a refund if R129 or something like that. I know the company doesn’t care and after a long fight you will refund me my R999 and say sorry and expect that to be enough.

WEBAFRICA DOES NOT CARE ABOUT CUSTOMERS, YOU ONLY CARE ABOUT DEBIT ORDERS.