Pathetic Support Webafrica

I have been offline with no internet for the past 3 days.

I have 2 fibre lines, the first for 33 Fieldhaven Grove and the other 10 Finchwood Grove. I had contacted Webafrica to assist as my line was initially provisioned using the 30day voucher which I was told I could change to a monthly debit order once expired, so my line was canceled and I was promised that within 24 hours I would be online. Instead the line for 33 Fieldhaven Grove, Foresthaven, Phoenix, 4068, South Africa was canceled and I still do not have internet.

I have spent the past 3 days desperately chatting to your agents via WhatsApp and still there's no resolution.

Your support via WhatsApp is ineffective, is there someone that can assist me urgent via telephone, my number is ***.

Webafrica have also canceled my line for 33 Fieldhaven without my cinsent, I was yet again asked to place a new line order which was done and payment made immediately. There has been zero response to the Whatsaop line and yiur service is damn pathetic. You have a bunch off clowns working in your support division. I have further sent numerous emails to your complaints email address and had zero response. Additionally kindly advise on how will I be compensated for the 2 lines I have which has been now messed up by your team.

I await your response.