KJ
Kris J

1 reviews | Active since Jan 2018

23 Jan 2018, 18:24

Pathetic support on Rain LTE device

After so many months of bad internet connection i am so sick of this ******* rain LTE device and service. I never get more than 3mbs its impossible to stream dstv.

I have been quering webafrica for so long and all i get in return is a reply saying they will esculate the query. So either they dont care or the agents who manage the rain network are idiots.

This is by far the worst isp / service provider i have ever had. He sooner i get my fibre the better.

0
Replies (1)
Webafrica
Webafrica's reply24 Jan 2018, 07:46
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah