Pathetic Service , Worst ISP in SA

Logged a fault . Been without internet for 3 days . The "whatsapp " portal is useless , it takes them on average 45 to 60 minutes to respond. 3 faults logged , over the weekend , only received a response today , now it will take another 72 hours to resolve. So they dont work weekends . I wish I had read the reviews here before signing up with Webafrica , I would never of done this to myself. The level of aftersales service and customer service is simply inexplicable. Must be rated as the WORST service provider in the country.