Pathetic Service - Without internet for 3 weeks

I've apparently been connected to webafrica for 3weeks now, yet I have no connection.

The sales person Warren Pass, was so eager to make the sale and made empty promises on when the router would be delivered, they deducted already R 1600 from my account saying I still owe then R300 - yet for 3 weeks I have no fibre.

Their whatsapp apparent quick service, the agents drops you at any given time spoke to Dale yesterday and we were nearly there to get the problem resolved an after a while he just said he can't help me suppose to transfer myself to a technical team and nothing.

I have assignments due etc and this has been such an huge inconvenience as I canceled my previous provider.

Vumatel was quick fast and effective, they resolved their issue the same day I mentioned someone is faulty with their box.

Webafrica just makes continuous empty promises each day that my query will be resolved, and on the live chat no one has been assisting, all rhey tell you is to reboot reboot reboot - with out being able to log onto the system due to rebooting all the time.

Yet I'm apparently active and over 2 months of deductions have come from my account

Annoyed....