EL
Elisha L
1 reviews | Active since Sept 2017
26 Mar 2025, 12:56
Pathetic service received
I have recently switched service providers abd I'm trying to get a hold of webafrica regarding my payment and line. They keep cutting my call nor do they respond on the WhatsApp line. The service is absolutely pathetic do far and I think I need to get a refund and move over to someone who actually wants my money n business. Someone from webafrica needs to call me ASAP. Service is patheti. I have been waiting my airtime as well as the company line trying to get a hold of these people who clearly ain't interested in attending. Pleas call me regarding a refund
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Elisha L's updateReviewer Update
27 Mar 2025, 09:56I have made over 40 calls to the useless team at webafrica, who has still not activated my line and keep giving me useless excuses that my line has not been released. I have spoken to home connect who says the line is released but webafrica has not put my oirder through but has taken my money. I have now requested afrihost who has advised the line is oprn but is showing but he cannot put the order through until webafrica releases my line. I am still waiting for the supervisor from sales Samantha Swail and the supervisor from billings Lowriussa Coleman to call me regarding my refund and canceling the line and no one has called since.
Webafrica has the most useless staff, no wonder they have 12k bad reviews. It is shocking that higher management does ABSOLUTELY NOTHING TO SORT THESE ISSUES OR CHANGE THEIR REVIEWS
Webafrica has the most useless staff, no wonder they have 12k bad reviews. It is shocking that higher management does ABSOLUTELY NOTHING TO SORT THESE ISSUES OR CHANGE THEIR REVIEWS
EL
Elisha L's update27 Mar 2025, 09:56
Reviewer Update
I have made over 40 calls to the useless team at webafrica, who has still not activated my line and keep giving me useless excuses that my line has not been released. I have spoken to home connect who says the line is released but webafrica has not put my oirder through but has taken my money. I have now requested afrihost who has advised the line is oprn but is showing but he cannot put the order through until webafrica releases my line. I am still waiting for the supervisor from sales Samantha Swail and the supervisor from billings Lowriussa Coleman to call me regarding my refund and canceling the line and no one has called since.
Webafrica has the most useless staff, no wonder they have 12k bad reviews. It is shocking that higher management does ABSOLUTELY NOTHING TO SORT THESE ISSUES OR CHANGE THEIR REVIEWS
Webafrica has the most useless staff, no wonder they have 12k bad reviews. It is shocking that higher management does ABSOLUTELY NOTHING TO SORT THESE ISSUES OR CHANGE THEIR REVIEWS