Pathetic Service from WebAfrica

WebAfrica is the worst service provider out there.Customer service is non excistent and no urgency with regards to complaints.I am struggling with my voip service for almost a month and every time the status of my complaint is changed to "Resolved"!How do they resolve a complaint without even talking to the client?i've been waiting for a manager for around 2 weeks to call me,NOTHING,NOBODY PHONED ME!Yesterday the complaint was logged as critical with no urgency.I received the following whatsapp "*: I am so sorry for the inconvenience caused. Critical care just advised that they are still waiting for feedback from our voip provider. The response time is up to 48 hours!Now wat happened in the past 4 weeks from the day i have logged this complaint?People if you want to stay healthy and dont want to fight with a BOT,simply stay away from WEBAFRICA.