AB
Ahmed B

1 reviews | Active since Sept 2022

26 Sept 2022, 05:55

PATHETIC SERVICE FROM WEBAFRICA

Webafrica Was a Top internet service provider But currently they are the worst company to deal with any issue At the starting of September i have app**** for Fibre at my property I have adsl currently 2 days from applying for fibre my adsl internet Stops WORKING All issues are held on whatsapp which takes ages to get resolved I spoke to around 8 to 12 consultants via WhatsApp I'm telling them my issue that i ordered fibre how come my adsl is not working it's 2 separate accounts A consultant tells me that they have cancelled my adsl I asked the consultant who authorised to cancel my adsl Consultants just endchat. I went threw with like 12 consultants No one can solve the issue. When you guys had the call centre line it was the best But when you guys went to do support via WhatsApp it just went down the drain Today is the 26/09 I still don't have NO INTERNET IN MY PREMISES you guys have cancelled my adsl without my permission I have paid R304 for adsl this month which while i dont have internet Please Webafrica resolve this issue ASAP

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