PATHETIC SERVICE FROM WEBAFRICA

I placed an order for a fibre internet service on the 23rd of SEPTEMBER, still the service is not connected and its now the 29th of OCTOBER. The useless fiber box and router was installed yet does not work. No internet connection has been made from DAY ONE yet Webafrica has the audacity to send me an invoice for R1700!!!!!

I sent the CEO of this company a message explaining my difficult experience and he still has not resolved the issue. I phoned their call centre and they tell you to wait one hour? I entered web support tickets and they get closed without resolve.

From the 25th September to date I have contacted 12 WEBAFICA AGENTS and still the matter is not resolved. Agents phone and hang up, some agents promised to get back to me and never did. WEBAFRICA NEEDS TO BE MADE ACCOUNTABLE FOR EXPLOITING CONSUMERS.