PATHETIC SERVICE

Terrible service. I app**** for fibre few days ago and on Monday I received a message that my fibre is active. I also received an invoice that i was going to be billed for the fibre in 2 days time but i haven't yet received the router. I phoned webafrica and the issue was sorted out.

On their website they advised that my router will be delivered in 48 hours. It is now Wednesday and i haven't heard anything from them, note that someone had to wait at home to collect the delivery.

I phoned WebAfrica today and they dont knows anything about my delivery and they wanted me to go outside and check the box to give them numbers etc before i can get the delivery. This is really an inconvenience.

They now told me the deliveries are already gone out and there's nothing they can do to assist me today.

This is really an inconvenience to me as almost the whole week someone had to wait at home for the delivery and when phoning WebAfrica they knew nothing about my delivery.

They are quick to invoice you but can not deliver the service.

PATHETIC SERVICE!!!!