Pathetic service

Absolutely pathetic services. Order a new service in October 2024, metrofibre have not received the request from Webafrica yet. I have no internet, no installation, nothing at my premises. When you complain and ask for updates then the tell you, you must wait another 2 to 14 working days. My son is also experiencing this poor service!! None of the manager phone you back, you cannot lodge a complaint because the agents are so arrogant and say they will not lodge it with a manager because they will tell you the same thing. Horrible service ever. Get a manager to contact me, I want to cancel with immediate effect with no charges towards me for this terrible service and they need to pay back my order for October. Get a manager to call me asap!!! Dxw870 is my account name. Thanks