PATHETIC SERVICE

I requested cancellation of my service on 1 March 2022. On 14 April 2022 I received an sms from Webafrica advising me that my debit order would be processed on 26 April 2022 for my May 2022 installment. I immediately contacted Webafrica and was advised that my cancellation was not processed and that if I wished to cancel now it would only be effective from June 2022. I advised the consultant that this was unacceptable as I had legally and effectively cancelled my service on 1 March 2022 and asked for a Team Leader or Manager to contact me. To date, I have not been contacted. Pathetic!