Pathetic service by WebAfrica, so sad!

What a pathetic service, see details below;

HI GODFREY, Thank you for reaching out to Webafrica.

Please note that our Faults Team is actively working on getting your fault resolved. Our team will effectively communicate the progression of your faults within the next 48hrs.

Here are your fault details:

Webafrica reference: #269709 Service: Fibre: Zoom Uncapped 15/15 Mbps (c) Provider: Zoom Fibre Logged on: 2024-12-16 14:53:20 Status: Open Priority level: 1 (0h > 48h) _________________________________ Even today I am still waiting, I actually just wanna cancel and get a better service provider.