Pathetic service and dead customer care

My account was suspended due to expiry of the credit card. I went home after work boom there was network and communication to that effect. I tried to contact Webafrica to update my banking details but in vain, this after spending two hours on the phone. I've tried to use their useless superduper Whats app but it can't update my banking details. My struggle continued the following day and without success, In short Webafrica does not have a call center to interact with their clients. Their website does not perform some of the functions promised on the main page. I called them I don't remember how times to get this issue sorted and nothing changed. I wish to advise fellow compatriots to stay clear from Webafrica to avoid frustration. To make matters worse I need their permission to join another service provider like supersonic wiho seem to be on the ball better but given their poor service standard I may end up not realizing my wish getting a new service provider.