NV
Nicole V
1 reviews | Active since Apr 2023
02 Jun 2026, 16:00
PATHETIC SERVICE!!!!
PATHETIC SERVICE!!!! Battling for a month now just to move my service to a new address. Sick of no one following up, nothing happening and REPEATING MYSELF everytime I follow up. Useless agents technical staff and management. Absolutely unprofessional and unreliable!
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Replies (1)Webafrica's replyOfficial
02 Jun 2026, 16:11Hi Nicole,
We understand how frustrating and exhausting it must be to deal with a move of premises that has taken this long, especially when you’ve had to follow up repeatedly and explain your situation over and over. Moving your service should be a smooth, well‑managed process with clear updates along the way, and this is not the experience we aim to deliver.
A request has been submitted to the team handling move of premises to urgently follow up on your order and ensure that clear progress is made. They have been asked to provide you with direct email feedback so you are kept properly informed without needing to chase for updates.
We will continue pushing internally to ensure your move request is completed and that your service is up and running as expected without further delays.
Should you require any further assistance, feel free to send us a direct message on Hello Peter, and our team would be happy to help.
Warm regards,
Webafrica Crew
We understand how frustrating and exhausting it must be to deal with a move of premises that has taken this long, especially when you’ve had to follow up repeatedly and explain your situation over and over. Moving your service should be a smooth, well‑managed process with clear updates along the way, and this is not the experience we aim to deliver.
A request has been submitted to the team handling move of premises to urgently follow up on your order and ensure that clear progress is made. They have been asked to provide you with direct email feedback so you are kept properly informed without needing to chase for updates.
We will continue pushing internally to ensure your move request is completed and that your service is up and running as expected without further delays.
Should you require any further assistance, feel free to send us a direct message on Hello Peter, and our team would be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply02 Jun 2026, 16:11
Official
Hi Nicole,
We understand how frustrating and exhausting it must be to deal with a move of premises that has taken this long, especially when you’ve had to follow up repeatedly and explain your situation over and over. Moving your service should be a smooth, well‑managed process with clear updates along the way, and this is not the experience we aim to deliver.
A request has been submitted to the team handling move of premises to urgently follow up on your order and ensure that clear progress is made. They have been asked to provide you with direct email feedback so you are kept properly informed without needing to chase for updates.
We will continue pushing internally to ensure your move request is completed and that your service is up and running as expected without further delays.
Should you require any further assistance, feel free to send us a direct message on Hello Peter, and our team would be happy to help.
Warm regards,
Webafrica Crew
We understand how frustrating and exhausting it must be to deal with a move of premises that has taken this long, especially when you’ve had to follow up repeatedly and explain your situation over and over. Moving your service should be a smooth, well‑managed process with clear updates along the way, and this is not the experience we aim to deliver.
A request has been submitted to the team handling move of premises to urgently follow up on your order and ensure that clear progress is made. They have been asked to provide you with direct email feedback so you are kept properly informed without needing to chase for updates.
We will continue pushing internally to ensure your move request is completed and that your service is up and running as expected without further delays.
Should you require any further assistance, feel free to send us a direct message on Hello Peter, and our team would be happy to help.
Warm regards,
Webafrica Crew
