Pathetic service

The service I have recieved from Webafrica to date as been nothing but frustrating. Since the first installation, I have had endless connection issues, with no assistance via their whatsapp line. The original technician allocated from linkafrica to install, bust a whole through my entrance wall to connect the ONT to the outside box. When reported, they said they will escalate, however no response back. Last week 12th October 2021. Metrofibre technician contacted to gain access to my property to install their ONT as webaafrica migrated to Metrofibre from Linkafrica. That was another ****show, the technician pulled the old box out together with the paint on my dining room wall and proceeded to install the new box, next to the now ********** paint. It's has been 10 days now since the installation and I haven't had signal since. The tech didn't test the line or come back to rectify the problem when contacted. Yesterday another technician contacted me to come fit the ONT.... when questioned about the current box fitted last week he says that it's not on their system that a tech has come out yet. I feel this is very unprofessional to not know which client has been installed and which hasn't. Along with this, I have continuously followed up on my report via their whatsapp line to say that I haven't had connection since the migration. None of the consultants are able to help. I have requested for a manager to call me. It's been 5 days. No response. I have sent an email to their complaints department.. ... no response.... is this the kind our service we as consumers deserve for a so called service we are paying for.... it is ridiculous. I strongly advise any person wanting to use webafrica as a network provider against it. They have been nothing but frustrating to deal with. No communication whatsoever. I do have all the messages and emails and I'm not afraid to share this information. They do not even deserve 1 star. They will definitely not be receiving any further payments from me.