Pathetic Service

I’ve been trying to change my wifi password since yesterday 6pm and their service shifts are till 8pm apparently, there’s not evens an option to change my password on my Webafrica profile due to Vumatel and getting through to them is a massive massive head if you do the agents doesn’t even complete your request. Thanks to Juanita W she was eventually able to assist and now I have to wait another 24-72 hours which is ridiculous absolutely pathetic I have people using my wifi and I don’t know how they logged on and now I must wait!