"Pathetic Service"

I have been without internet since 26th of August 2022. Webafrica sent me an email to say that I have cancelled my services with them. I, in fact did not cancel anything - they cancelled without informing me. I have since tried to contact Webafrica but keep getting put through to different agents who give different reasons as to why, is there a problem. Completely clueless service provider or just ridiculously slow with dealing with customer's internet issues. G-d alone knows..(It appears as if,I am talking to Robots). The Finance Team apparently thinks there a problem but no one seems to be able to rectify this problem.It was confirmed last week by Danileen Fransman that my account is up to date.

There is signal at my flat and I have NO internet connection.

Last night was the final straw, an agent Yolanda said a technician would call at 6pm.I waited like a fool and then colleagues and friends all suggested that I write a review on Hellopeter.

All I want to do is change providers now.

I am at the end of my tether!!!

Extremely unhappy customer Dianne Elizabeth Overmeyr