SR
Slade R
1 reviews | Active since Aug 2026
17 Aug 2026, 18:19
Pathetic Service
Signed up with Webafrica's 1000Mb line with Vumatel, Installation took place the 13th August 2026, after having endless "escalations" between Webafrica & Vumatel and here we are 4 days later and still cant make use of the fiber line. Tried to resolve the issue on the webafrica chat line on whatsapp and spend hours waiting to be connected to a agent. Absolute pathetic service from Webafrica.
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Webafrica's replyOfficial
18 Aug 2026, 08:33Hi Slade,
We understand how frustrating it is to have your installation completed on 13 August and still be unable to use your fibre service, especially after the delays and repeated escalations between Webafrica and Vumatel. Having to wait hours for support on WhatsApp only adds to the frustration.Please send us a DM with the account details linked to your fibre service, so we can check the status of the connection and assist further.Warm regards,
Webafrica Crew
We understand how frustrating it is to have your installation completed on 13 August and still be unable to use your fibre service, especially after the delays and repeated escalations between Webafrica and Vumatel. Having to wait hours for support on WhatsApp only adds to the frustration.Please send us a DM with the account details linked to your fibre service, so we can check the status of the connection and assist further.Warm regards,
Webafrica Crew
Webafrica's reply18 Aug 2026, 08:33
Official
Hi Slade,
We understand how frustrating it is to have your installation completed on 13 August and still be unable to use your fibre service, especially after the delays and repeated escalations between Webafrica and Vumatel. Having to wait hours for support on WhatsApp only adds to the frustration.Please send us a DM with the account details linked to your fibre service, so we can check the status of the connection and assist further.Warm regards,
Webafrica Crew
We understand how frustrating it is to have your installation completed on 13 August and still be unable to use your fibre service, especially after the delays and repeated escalations between Webafrica and Vumatel. Having to wait hours for support on WhatsApp only adds to the frustration.Please send us a DM with the account details linked to your fibre service, so we can check the status of the connection and assist further.Warm regards,
Webafrica Crew