VS
Vishaan S
1 reviews | Active since Jan 2019
24 Mar 2026, 08:38
Pathetic Service
Worst service provider. Requested a refund on 06 March 2026, the company provides no communication, and has not resolved the matter since. Most pathetic service from an ISP.
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Webafrica's replyOfficial
24 Mar 2026, 09:02Hi Vishaan, We can see how frustrating this has been, especially waiting since 06 March for your refund with no clear communication. That’s a long time to be left without feedback, and it’s not the experience we want for you.
Refunds go through a verification and finance approval process, but this should never leave you in the dark. Let’s get this moving properly. Please share your refund reference number with us via private message, and we’ll follow up directly with our Finance team to prioritise your case and provide you with a clear update and timeline.
We’ll stay on this with you and make sure you’re kept informed until it’s fully resolved. Warm regards.
Webafrica Crew
Refunds go through a verification and finance approval process, but this should never leave you in the dark. Let’s get this moving properly. Please share your refund reference number with us via private message, and we’ll follow up directly with our Finance team to prioritise your case and provide you with a clear update and timeline.
We’ll stay on this with you and make sure you’re kept informed until it’s fully resolved. Warm regards.
Webafrica Crew
Webafrica's reply24 Mar 2026, 09:02
Official
Hi Vishaan, We can see how frustrating this has been, especially waiting since 06 March for your refund with no clear communication. That’s a long time to be left without feedback, and it’s not the experience we want for you.
Refunds go through a verification and finance approval process, but this should never leave you in the dark. Let’s get this moving properly. Please share your refund reference number with us via private message, and we’ll follow up directly with our Finance team to prioritise your case and provide you with a clear update and timeline.
We’ll stay on this with you and make sure you’re kept informed until it’s fully resolved. Warm regards.
Webafrica Crew
Refunds go through a verification and finance approval process, but this should never leave you in the dark. Let’s get this moving properly. Please share your refund reference number with us via private message, and we’ll follow up directly with our Finance team to prioritise your case and provide you with a clear update and timeline.
We’ll stay on this with you and make sure you’re kept informed until it’s fully resolved. Warm regards.
Webafrica Crew