Pathetic Service

I am highly irritated.

Since Vumatel started with their Upgrades in Fairland I have had multiple problems and the support WebAfrica gives via WhatsApp is pathetic.

My SPF had to be replaced and since then my line is 50/50 instead of 100/100. No sort of evidence is good enough and I'm being sent in circles with test after test from my side.

What do I need to do so that someone sorts out my line? I have provided speedtest from both my LAN and the ONT. It is clear as daylight that I'm being capped at 50/50 and that it is not a line "fault".

Tickets: ***6 ***0 ***265336