DA
Damita A
1 reviews | Active since Jun 2019
28 Jun 2019, 15:35
Pathetic Service
I have been battling with your company and couriers for the last week. I still haven't gotten my internet. I have been calling and emailing non stop and the fact that your agents don't call me back is so disappointing such poor service. Looks like I will be going into the second week now waiting on my LTE. I urgently needed this internet for work but clearly there's no urgency with a customer plea. 25min to go before courier company closes and guess what there's nothing you can do again.
Helpful (0)
Replies (2)0
Replies (2)
Webafrica's replyOfficial
28 Jun 2019, 16:01 We’re sorry to hear that your Webafrica experience has been less than satisfactory. Please be aware-we no longer respond to queries via Hello Peter, but we would still like to help and improve your Webafrica experience. Kindly email ********** call ********** 500. Thank you Webafrica
Webafrica's reply28 Jun 2019, 16:01
Official
We’re sorry to hear that your Webafrica experience has been less than satisfactory. Please be aware-we no longer respond to queries via Hello Peter, but we would still like to help and improve your Webafrica experience. Kindly email ********** call ********** 500. Thank you Webafrica
DA
Damita A's updateReviewer Update
01 Jul 2019, 00:27You are not helping via your own platform!!!!!! You are not helping me after so many calls and emails!!!! I'm tired of running after you people you took my money and did not provide a service. I want this package delivered Monday morning or a manager needs to contact me.
DA
Damita A's update01 Jul 2019, 00:27
Reviewer Update
You are not helping via your own platform!!!!!! You are not helping me after so many calls and emails!!!! I'm tired of running after you people you took my money and did not provide a service. I want this package delivered Monday morning or a manager needs to contact me.