1 reviews | Active since Jun 2016
PATHETIC SERVICE
I’ve been a WebAfrica loyal client for years, “been” being the keyword. During the past month their service has deteriorated to the point of driving me to look elsewhere. They take forever to answer the phones, I mean, I hold for support for over 15 minutes at a time. They are slowly becoming like Telkom use to be. Telkom has improved their service. Axxess has once again been awarded ISP of the year. WebAfrica is just losing interest in keeping the clients that helped them grow. I don’t recommend WebAfrica to anyone at all. If you are looking for an ISP and are considering WebAfrica think again, please do some research before giving your money to this unworthy company.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah