aB
amalia B

1 reviews | Active since Feb 2011

13 Oct 2015, 13:11

PATHETIC SERVICE

I have been trying to get hold of webafrica with a query regarding billing on my fax line and the ridiculous amount I had to pay for the faxes which was not bigger than 4mb.<br> It is now 2 weeks later and the only effort they make is phoning me and when the line cuts out (I am not in control of the signal, weather or what so ever) before they even spoke to someone they just send out an email cannot get hold of client.<br> <br> I had to pay my bill or like usual they would end my service, but no where is it mentioned that the poor client has a say in anything!! I am used to this treatment, I just cant find a better supplier yet and will really not recommend them to ANY person looking for a isp.<br> Service does not exist at webafrica!!!

0
Replies (1)
Webafrica
Webafrica's reply15 Oct 2015, 11:43
Official
Hello amalia,

I tried reaching you however failed to get through, I have however spoken to Yolandi and advised her of the feedback and how to prevent this in the future.

If you have any further issues, you can direct them at me and I will gladly assist.

Regards.
Mujeeb
Online Team