1 reviews | Active since Sept 2017
Pathetic Service
Can't even bill me properly after I gave them my account details over the phone. They just lost it and then they call me 2 weeks into my first month threatening to cut my connection telling me no account details are linked to my profile. I then pay them via EFT for the 1st month and add my account details to my profile myself so they can deduct the money for the next month. Then I get another call 10 days later telling me the money for the first month is STILL due and that they "wouldn't want to cut my internet but won't have a choice if I don't pay" again. Such a useless company. I give them the reference for the payment, which they then find on their side. Pathetic. I'll definitely be checking that they don't overcharge because this is clearly the kind of sloppy business they are running.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
