NO
Nico O
1 reviews | Active since Mar 2012
11 Sept 2015, 22:03
PATHETIC SERVICE
WebAfrica has overcharged me 10 days ago. I went to all the trouble to explain what is wrong. It is clearly a billing issue. The billing issue has not been sorted out. Today I get an update that it has been referred to the Technical Department by Kevin Batchelor . Why ? it clearly is a Billing issue. <br> <br> Its this kind of service that cause customers to jump ship. Honestly, this is the most tickets I have ever logged at any Web hosting service.
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Webafrica's replyOfficial
14 Sept 2015, 11:10Hello zaleeu,
Thank you for expressing your concerns, please accept our apologies for the inconvenience which this has caused you,
A senior in the hosting team will be making contact with you during the course of today and address all issues,
Hopefully after the call, your impression and expectation will change about our service, as we only keep our customers best interest at heart.
Regards,
Mujeeb
Online Team
Thank you for expressing your concerns, please accept our apologies for the inconvenience which this has caused you,
A senior in the hosting team will be making contact with you during the course of today and address all issues,
Hopefully after the call, your impression and expectation will change about our service, as we only keep our customers best interest at heart.
Regards,
Mujeeb
Online Team
Webafrica's reply14 Sept 2015, 11:10
Official
Hello zaleeu,
Thank you for expressing your concerns, please accept our apologies for the inconvenience which this has caused you,
A senior in the hosting team will be making contact with you during the course of today and address all issues,
Hopefully after the call, your impression and expectation will change about our service, as we only keep our customers best interest at heart.
Regards,
Mujeeb
Online Team
Thank you for expressing your concerns, please accept our apologies for the inconvenience which this has caused you,
A senior in the hosting team will be making contact with you during the course of today and address all issues,
Hopefully after the call, your impression and expectation will change about our service, as we only keep our customers best interest at heart.
Regards,
Mujeeb
Online Team