Pathetic network and customer service

Since day one, a few months now I have a struggle with Webafrica. Service is on off. Sometimes for days and with no support or no true facts or problem solving. The service in general is pathetic and it seems that lying to customers are the core of this business. I have endless issues with this provider and all they say if and when you eventually get hold of someone.... we will look into it???? ***. AND THEN LAST MONTH I NOTICED THEY ALSO OVERCHARGED ME WITH R200.00 PER MONTH, CONTRARY DEDUCTIONS ACCORDING TO OUR CONTRACT. I WOULD NOT RECCOMEND THEM. ON THE OTHER HAND, FROGFOOT WHO ARE THE INSTALLERS OF THE NETWORK SYSTEM ALWAYS WILLING TO HELP, COME TO US AT NO CHARGE AND RECTIFY WEBAFICA'S ISSUES WHICH THEY CANNOT RESOLVE IN 3 DAYS, FROG FOOT RECTIFY IN 10 MINUTE. (THANK YOU FROGFOOT)