PATHETIC INCOMPETENCY

WEB AFRICA VUMA AND BAD SERVICE DONT RECCOMMEND THEM TO ANYONE We contacted Web Africa 28 May and requested for fibre PON box and router as we are moving and there is a current fibre line at the property. NO PON BOX HAS BEEN RECEIVED only a ROuter was delivered. Since then Web Africa technical/support team failed to assist us timeously with arranging in the activation of the fibre line and the delivery of the devices. I had to phone web africa numerous times and fight with them just to get the router delivered. Web africa is saying the issue is with vuma and vuma is saying the issue is with web africa and NO ONE CAN ASSIST TO RESOLVE THE PROBLEM.