CG
Charl G

1 reviews | Active since Oct 2018

24 Dec 2018, 09:19

pathetic for the second time

Web africa has now once more proved to me how pathetic their services are i channged from theiir LTE to their Vibre being an loyal ****** client however i did not know this would lead to inconvenience after inconvenience after yet another vrieken inconvenience the courier company they have has still not after 4 months scheduled and actually pitched to pick up the LTE router .I pay my acount every ****** month and still me as client gets inconvenienced by my acount being suspended because of the LTE routr i have been waiitiing for 4 months to be picked up every montth i meed to call back and explain everything so this month i pay get suspended caall it gets reactivated and then todayy its f@#ckin suspended again ?????? Do your staff not know how to work on your own systems????

0
Replies (1)
Webafrica
Webafrica's reply25 Dec 2018, 05:48
Official
Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica