PATHETIC, DISGUSTING CUSTOMER CARE.

THE WORST SERVICE PROVIDER. DO NOT USE THEM FOR YOUR FIBRE, YOU WILL REGRET IT!!! I placed my order 29th Feb and I still have not received my router as at 19 March 2024. Worst part? They sent me an invoice - billing me yet I have not had any fibre all month. Metro fibre had already done their installation on the 5th March but I am yet to receive delivery of my router from web Africa. I have received absolutely no communication in this regard as to when delivery will be and I am made to communicate via the stupid WhatsApp line that often leaves me on read and unanswered and then closes the chat due to “inactivity” You call the line and they say they cannot help you, you have to use the WhatsApp platform. ABSOLUTELY ********** SERVICE. DO NOT USE WEBAFRICA. YOU WILL REGRET IT - learn from me