Pathetic Arrogant Service

I registered a domain yesterday and added the domain onto my CPanel, when i contacted Shannon September this morning for assistance because my domain was not pointing to the correct servers she basically asked me to change/update the name servers and unless i knew what the name servers were i would have done it myself. I spent over 50mins on chat with her and practically got no help and she insisted i can contact the supervisor or send through a support ticket to [Email Removed] for further assistance. First of all it's not my job to update the name servers and make sure that the domain is working 100% ITS WEB AFRICA\s JOB.<br> <br> Given this kind of service i would request that you open up all my domains for transfer to another Service Provider a.s.a.p"